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Alerts
Anti Virus Protection
Planning Advice
Asset Management
Performance Trends
 
Help Desk
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Help Desk

Most potential problems will have been anticipated well in advance, but you may occasionally have a concern and want us to check the network or an individual PC. Help Desk support is available when you need it (8.30 - 5.30 Monday to Friday.) and we have a team of highly qualified network professionals that can resolve your network issues remotely.

Typical help desk issues include:

Adding or deleting new users on the network
Unblocking printer queues
Reinstalling print drivers or MS Office components accidentally deleted by a user
Reporting on asset information (i.e. Which many PCs are running xyz application, which many PCs have a specific component installed)
Moving data to an archive
 
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RITM Alert RITM Anti virus protection RITM Planning advice RITM Asset management RITM Performance trends RITM Helpdesk RITM Remote Control